1. General Terms
Welcome to this website. By accessing this website or placing an order through it, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please discontinue using this website. The Company reserves the right to modify, update or replace these Terms and Conditions at any time without prior notice. Any changes will take effect immediately once posted on this website.
2. Product Information
All product images, descriptions, specifications, prices and other information displayed on this website are for reference only. The Company has made every effort to ensure the accuracy of the information; however, we do not guarantee that all information is completely accurate, complete or up to date. Actual product color, packaging or details may vary due to display settings, production batches or supply conditions. The actual product shall prevail.
3. Order Confirmation
All orders are subject to stock availability and final confirmation. After you submit an order and complete payment, the order confirmation notification issued by the system only indicates that the Company has received your order and does not represent acceptance or confirmation of product supply. The Company reserves the right to refuse or cancel any order due to out-of-stock items, incorrect information, pricing errors, payment issues or other reasonable causes.
4. Pricing and Payment
All product prices listed on this website shall be based on the prices displayed on the website. The Company reserves the right to change product prices, promotional offers and payment methods at any time without prior notice. All payments must be completed at the time of order confirmation; otherwise, the Company reserves the right not to process the order.
5. Delivery Arrangements
Orders are generally processed and dispatched within several working days after payment confirmation. Actual delivery time may vary depending on region, logistics arrangements, holidays or other force majeure circumstances. The Company will make reasonable efforts to dispatch orders on time but does not guarantee delivery within a specific timeframe. The Company shall not be responsible for delays, loss or damage caused by third-party logistics services.
6. Returns and Exchanges
Due to hygiene considerations and the nature of the products, returns, refunds or exchanges are generally not accepted unless the product is damaged, incorrectly delivered or has obvious quality issues upon arrival. If you receive a defective item, please contact the Company within seven days after receipt and provide order details and relevant photos for follow-up. The Company reserves the right of final decision.
7. Product Usage
Customers should use the Company's products in accordance with the instructions, labels or recommended usage guidelines. The Company shall not be liable for any loss or discomfort caused by individual sensitivity, allergic reactions, improper use, improper storage or any circumstances not related to product quality. If there are special skin conditions, pet sensitivities or other concerns, it is recommended to seek professional advice before using the product.
8. Intellectual Property
All content on this website, including but not limited to text, images, designs, trademarks, logos, product names, layout and other materials, are owned by the Company or relevant rights holders and are protected by applicable intellectual property laws. Without the Company's written permission, no part of the content may be copied, reproduced, modified, published, distributed or used for commercial purposes.
9. Privacy
Any personal data provided by users through this website will be handled in accordance with the Company's Privacy Policy. The Company will make reasonable efforts to protect customer information but does not guarantee absolute security of data transmission or storage systems.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. In case of any dispute, both parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact the Company through the contact methods provided on this website.
