30days-guarantee

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OFFICIAL GUARANTEE

30-Day Effect Promise

"We believe in our formulas enough to let your pet prove it."

Days to Try

Peace of Mind Trial

Use at least twice within 30 days to let Dead Sea minerals fully work, and observe changes in your pet's skin and coat.

30–60

Days Window

Application Window

Within 30 to 60 days of purchase, if results fall short of expectations, you may apply for a full refund at any time.

100%

Full Refund

Only deducting SF shipping costs, no complicated explanations. One WhatsApp message, processed within 2 business days.

How to apply

How to Apply

WhatsApp us: +852 6217 6403
Provide your order number
Share a brief description with photos of your experience
We will process within 2 business days and refund to your original payment method

Terms & conditions

Terms & Conditions

Only applicable to pet shampoo and conditioner (500ml & 800ml) purchased on our official website (spa.com.hk)
Application period: 30 to 60 days from purchase date
Limited to one use per customer
Product must have been actually used
Refund returned to original payment method

💡

"Skin care takes time. So does trust."

Skin care takes time. The effects of Dead Sea minerals on the skin barrier are not visible after one wash — they accumulate over weeks. We want you and your pet to have a fair chance to try.

If after 2–3 uses you are still not satisfied, a refund is what you deserve. This is our promise as a 30-year Hong Kong brand to every pet owner.

Black

Exclusive to official website purchases · No expiry on this promise

SPA Dead Sea · Since 1995 · Hong Kong